
FAQs - Frequently Asked Questions
Subscription
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To subscribe, select the class you'd like to join and choose between a Monthly Plan or an Annual Plan.
π For Annual Plan Subscribers
You can pay directly on our website. Once payment is complete, your account is created automatically.
π Please watch this video to learn how to subscribe to the Annual Plan.π For Monthly Plan Subscribers
Youβll pay via bank transfer. After we confirm your payment, weβll send the Zoom link to your email. For future classes, youβll need to pay again to receive a new Zoom link meeting.
π Please watch this video to learn how to subscribe to the Monthly Plan. -
π For Annual Plan Subscribers
Your account is automatically created after you complete payment through the website.
π Please watch this video to learn how to create your account and access your classes.π For Monthly Plan Subscribers
No account is needed. All class access is handled via email. We will send you the class details or Zoom link meetings to the email provided during your sign-up.
πPlease watch this video to learn how to sign up for monthly plan. -
π For Annual Plan Subscribers
Yes, youβll use the calendar inside your account to book your classes. After each booking, the Zoom link will be sent to your email.
π Please watch this video to learn how to book your lessons and receive the Zoom link.π For Monthly Plan Subscribers
Yes. After your first payment, we send the Zoom link for your first class. For future classes, you'll need to pay again, and once confirmed, weβll send the next Zoom link. -
π For Annual Plan Subscribers
Zoom links are sent to your registered email after you book a session through your account calendar.
π Please watch this video to see how to find and access your Zoom link.π For Monthly Plan Subscribers
After we confirm your payment, the Zoom link is sent directly to your email. We will also email you the instructions for the payment method. -
π For Annual Plan Subscribers
Recordings are uploaded to your account and can be accessed anytime during your subscription period.
π Please watch this video to learn how to access your class recordings.π For Monthly Plan Subscribers
Weβll email the recording to you after each class. -
π For Annual Plan Subscribers
You have access to recordings for the entire year of your subscription.
π Please watch this video to learn about accessing your recordings throughout the year.π For Monthly Plan Subscribers
Recordings are available for one month from the date of the class. -
For both Annual and Monthly subscribers, if your subscription ends, you will no longer have access to your recordings.
However, if you would like to purchase recordings from specific monthly classes, please let us know, and we will send you the details.
Services
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Contact hellobiotaolife@gmail.com for payment details
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Book a connection call with Gillian https://calendly.com/biotaolife-eu/dicovery-call?month=2025-02
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Book a connection call with Gillian https://calendly.com/biotaolife-eu/dicovery-call?month=2025-02
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Send your request by email to hellobiotaolife@gmail.com
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Book a connection call with Gillian https://calendly.com/biotaolife-eu/dicovery-call?month=2025-02
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Yes, any practice done on or offline, with a certified Universal Healing Tao Instructor or Master Mantak Chia, can be added to the passport.
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Visit this page for full details https://www.biotaolife.eu/uht-instructor-training-1
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Visit this page for details https://www.biotaolife.eu/chineitsang-practitionertraining
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Contact Gillian by email at hellobiotaolife@gmail.com
Payment
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You can make payments through our website, in person, or via bank transfer. If you wish to pay in person or via bank transfer, please contact us first for further instructions. Depending on your chosen service, we offer flexible payment plans, including one-time payments, monthly subscriptions, and annual subscriptions.
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π For Annual Subscribers
Yes, your annual subscription will be automatically deducted from your bank account since you paid through the website. However, donβt worryβbefore the renewal, you will receive an email asking if you wish to continue or cancel your subscription.π For Monthly Subscribers
No, your payment is not automatically deducted. You must make a manual payment each month to enrol in the classes.